When we receive a reservation, the reservation is pending until our team process it. At the earliest possible time you will receive an email with the acceptance or rejection of the reservation. If the reservation is accepted, then you will receive an email with the information of where to meet and how. If the reservation is rejected, we will provide the reason of rejection.
INSURANCE:
Third party insurance
Collision damage waiver (CDW) is included in the price
Additional damage waiver (ADW) can be purchased as extra
ADW:
For group A the excess is 500 euro, if ADW is purchased the excess is zero.
For group B the excess is 700 euro, if ADW is purchased the excess is zero.
For group C the excess is 1000 euro, if ADW is purchased the excess is 300 euro.
For group D the excess is 3000 euro, if ADW is purchased the excess is 1500 euro.
Exceptions to ADW:
Loss of key
Vandalism
Loss of personal belongings
Damages caused by negligence
Traffic fines
Driving under the influence of alcohol, drugs or any illegal substances
Off road damages
Damages in parking lots unless proven otherwise
Windscreen
Tyres and underbody
Fuel policy:
The car is delivered with fuel, payment must be made with the delivery of the car and bring it back as empty as possible. Other arrangements can be made but must be agreed prior of the rental. No refund for unused petrol.
Driving in the Turkish occupied side:
Insurance does not cover you driving in the occupied side and the car renter will be fully responsible for the vehicle in case of any damage.
Payment/Cancellation policy:
We accept all major cards. If deposit is chosen, you can also pay your balance in cash upon delivery. Credit card must be presented at the time of the delivery. When ADW is not chosen then we pre- authorize the excess amount depending on the car selected. All payments are made in euro. If an online payment is made and the booking is rejected by our team, then a full refund will be made. Any cancellation made 48 hours prior to the booking will receive a full refund, if made within 48 hours of your booking then there will not be any refund.
Driving license & age restrictions:
A valid driving license with a minimum of three years must be presented at the time of the rental, if over 25 years than one year driving experience.
There is an extra charge for driver Under the age of 25 and over 70 of 5 euros per day
Minimum age: 23
Maximum age: There is no restriction as long a valid driving license is presented
Booking the Car:
Minimum days of rental: two
Rental starts from 08:30 am but must finish by 06.30 am.
All cars are booked by group, but we will do our best to meet your requests.
By using Platon Car booking engine you automatically agree to these Terms and Conditions.
Platon Car reserves the right to alter or modify these Terms and Conditions without notice.